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Leadership Change Management for a European MNC

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CaseStudy3

Case Study: Leadership Change Management for a European MNC

Executive Summary

The organization engaged us to conduct an as-is study at one of their business units in India. The organization was aiming to grow multi-fold in the region, but the management was losing hope on the senior leaders of the business unit. due to lack of leadership skills and lack of strategy
A detailed as-is study was conducted by our consultants using the TRIAD TNA approach and a detailed report was submitted to the management

Client Background

Industry: Automotive
Size of the organization: 500
Key products/services: Components for Commercial Vehicles

Critical Business Unit Challenges

Leadership Challenges

Insufficient leadership competencies
Limited corporate mindset
Lack of strategic agility

Workforce Dynamics

Rising attrition rates
Gen-Z cultural adaptation issues
Cultural integration challenges

Sales & Service Performance

Operational inefficiencies
Service delivery challenges

Objectives of the TNA

Gauge the current state and identify gaps toward achieving the future goals
Provide specific recommendations for leadership development

Aligned Card Design

Organization Level

Phase 1

Key Activities:

Leadership dialogue with MD
Floor visits and observations

Functional Level

Phase 2

Key Activities:

Detailed discussions with Department Heads
Departmental assessments

Individual Level

Phase 3

Key Activities:

Focus Group Discussions
One-to-one employee interviews (sample)

Implementation of Solutions

As a result of the study the following recommendations are made to the organization:

Change management workshop for the leaders and the nest level to craft a new vision to take the organization forward
Sales function revamp to bring focus on Sales, Marketing and Service
Leadership development program for developing young leaders
One-to-one coaching for the leaders

Results/Outcomes

Leaders crafted vision to improve the business by 100% in the next 4 years
Management regained confidence on the leaders of the business unit and has given approval for the newly crafted vision
Zero attrition for the past 6 months – since the commencement of actions
Testimonials
- Our association with you has been enriching and we learn a lot. Needless to say, your engagement and commitment to the assignment is one of the best in the industry. We look forward to many such initiatives in the future as well – MD
- Your approach has enabled us to craft our own objectives and actions. It gives us more responsibility to achieve the organizational goals – Participants

Conclusion

With our unique TRIAD TNA approach, we unearthed the real issues of the client not just limiting to training. The organization is ready to embark on the newly set vision led by the leaders and become the industry leader.

Are you ready to elevate your organization to new heights? How prepared are your leaders to steer this vision forward and claim your spot as the industry leader?